Poland, Remote
Posted 1 year ago

Your scope of duties

  • helping users as part of the first line of helpdesk support – receiving, registering and handling requests,
  • direct, telephone and remote technical support for users in the field of applications, software, mobile devices and computer hardware,
  • handling of chat and mail correspondence
  • work with data in the internal system
  • delegation of advanced cases to the second line of support
  • cooperation with other departments of the company.
Our expectations
  • advanced knowledge of German – min. C1
  • communicative knowledge of English, min. B2
  • Knowledge of MS Office,
  • experience in customer service is welcome.

This is what we offer

  • stable employment based on an employment contract for an indefinite period
  • remote work during a pandemic,
  • additional non-wage benefits (e.g. MultiSport, prvate medical care, Life insurance, my Benefit)
  • numerous trainings and development within the company’s structures.

Apply Online

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