Greece
Posted 2 years ago
We are currently looking for a financial advisor to support customers in their finance management as well as investments.
THIS POSITION IS FULLY REMOTE WHICH MEANS THAT YOU CAN WORK FROM ANY PLACE IN GREECE!!
What you will be doing on the daily basis:
- Listening to customers’ questions and concerns, providing the best possible answers and solutions;
- Providing information about investments and financial advises
- Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service;
- Escalating and rerouting the necessary matters and issues to other departments;
- Advice our customers on a high level, providing updated help guides and meeting their individual needs.
What you will need to succeed:
- Native/near-to-native command of Italian (min. C1)
- Good command of English (min. B2)
- Excellent soft skills which are required to provide excellent help to company’s customers
- No experience in customer support is required, yet having some will be an asset
- Skill of multitasking since you will have to speak with the client and use the software at the same time
TRAINING:
The training period is 11 working days. The successful training is a basis to ensure your competency in helping customers.
WORKING HOURS
Monday to Friday, from 10 am to 8 pm (you work 40 hrs a week since this is full-time position)
OFFER
- SALARY: 1100€ Gross per month
- One year contract (renewed twice before it becomes permanent position)
- Private medical care & life insurance
- Greek lessons, cooking classes and many sport activities!
