Athens, Greece
Posted 2 months ago

The role of DIGITAL BUSINESS CONSULTANT is a mixture of customer and technical support. 

You will be working for one of the biggest companies in the world. On a daily basis you will be supporting customers in regards to working of the world’s most famous application which easifies the lives of millions every single day. 

Responsibilities

  • Help customers resolve simple issues via email, chat and phone
  • Assisting the clients in setting up their account and downloading the content
  • Answering questions such as: How can I get a refund? / I cannot login to my account? / How can I get a gift card?
  • Guiding customers to report issues related with unauthorized charges and processing related requests and much more!

Requirements

  • Proper communication skills
  • Fluency in Spanish and good English skills
  • Good MS Office skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Must be able to multi-task, prioritise, and manage time effectively

What you should expect from living in Greece?

– The experience of an international culture

– A beautiful sandy beaches city surrounded by coastal towns and ancient architecture

– Delightful gastronomic experiences 

– Quite a dynamic urban life and peaceful rural life

– Sunny days, Mediterranean weather and a laidback lifestyle

What’s in it for you?

– Contract type: Regular Greek working contract with one of the biggest companies in the world

– Base salary 1100 euros gross; 14 salaries a year = 12 regular salaries + Christmas and holiday bonuses)

– Performance-based bonus up to 10% of your gross salary

– Working hours: Monday to Sunday between 8AM and 8PM (40hrs/week)

– For international candidates:

  • Free flight tickets from any European city to Athens
  • Pick up from the airport
  • Free two weeks stay in the hotel 
  • Help with paperwork, opening a bank account, etc. on your arrival
  • Assistance in finding the accommodation

Extra perks

– Free Greek lessons, cooking courses, sports activities and social events organized by the company.

– Real career opportunities in various career paths

Apply Online

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