Lisbon, Portugal
Posted 1 year ago


Are you good at trouble-shooting and like working with clients? If the answer for all of the above questions is „yes” then we have a great offer for you! As a customer care advisor for one of the biggest banks in the world, you will responsible for providing a sustainable and proficient customer care for the clients! Now, fuse it with living in the sunny and beautiful Lisbon and you have a dream job!

The project:
Present in 19 countries, our client is one of the most prestigious institutions in the banking sector, with
an impeccable track record of good customer relations and extensive market experience. This
organization works vigorously to provide consumers, corporations, governments and institutions with a
broad range of financial services and products.

What you need:

  • Native level of written and verbal communication skills in Slovak and good understanding of English (B1 Level);
  • Good computer and internet skills;
  • Fast learning capacity;
  • Excellent communication skills, interpersonal skills and team spirit;

Your responsibilities:

Part of your daily activities will be:
•Support Bank Customers;
•Provide clear information about products and service;
•Manage customer requests and clarify any doubts;
•Deliver a positive attitude towards the brand;
•Provide top-class interactions and customer service in rotating shifts.

Contract details:

· Initial contract with a duration of 12 months;

· Up to 1 contract renewals with a duration of 12 months;

· Permanent employment contract after 2 years;

· Private health insurance after 6 months of contract signature (additionally to the standard insurance).

What we have in stock for you:

· Accommodation in one of our company’s shared apartments or assistance with finding your own apartment / room

· Airport pick-up and administrative assistance with your registration in Portugal;

· Reimbursement of your initial flight expenses after 9 months of successful integration;

· Yearly complementary two-way flight ticket back to your home country (within the EU);

· Free Portuguese lessons, sports activities, cooking lessons and much more!!

Base salary:

  • Option without the accommodation: 1070 euro gross (brutto)
  • Option with the accommodation for international candidates: 1010 euros gross (brutto) (accommodation: single room in the shared apartment with all the bills included & fast internet)

++ Before applying please take into consideration that by accepting this job offer you will be expected to move to Portugal. ++

PLEASE APPLY WITH CV IN ENGLISH. In your CV please include your full name, a phone number and your personal e-mail address.

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