Fix-term contract, Permanent
Athens, Greece, Remote
Posted 5 days ago

Our client is a worldwide recognized outsourcing company which delivers customer support on behalf of airlines. You will be a point of contact for clients who make their dream come true when it goes about traveling around the world. 

On a daily basis you will assist them with ticket booking and rearrangement to make people happy and help them make their life easier. 

You will also answer the questions such as:

  • I would like to refund my ticket
  • I already have a ticket for destination XXX and I would like to change the dates.
  • I need to travel to city XXX and before booking I would like to know if I can enter the country and the requirements for COVID.
  • The passenger requires special assistance on board due to health issues, minor travelling alone

Requirements:

  • Native or near-to-native level of SPANISH, ITALIAN, DUTCH, SWEDISH or FRENCH
  • Good command of English 
  • Willingness to develop in the area of Customer Support
  • Based in Athens or willing to relocate to this wonderful city 
  • Interest in travel industry or willingness to work in this area of business
  • Availability to start working at the end of November or beginning of December 2021

The offer:

Contract of employment: initial contract of 3 months with possibility of extension

– Salary: 

  • Base salary: 1050 – 1300 euro brutto
  • Performance-based bonus (proportionate to your KPI)

– Working hours: Monday – Friday 09:00 – 18:00 (40h/week)

– Training: 1 month (fully paid, i.e. counts as a part of your salary)

– For international candidates:

  • Free flight tickets from any European city to Thessaloniki
  • Pick up from the airport
  • Free two weeks stay in the hotel 
  • Help with paperwork, opening a bank account, etc. on your arrival
  • Assistance in finding the accommodation

– Free Greek lessons, cooking courses, sports activities and social events organized by the company.

– Real career opportunities in various career paths

Apply Online

A valid email address is required.