Fix-term contract
Lisbon, Portugal
Posted 6 months ago

+++ WORK PERMIT REQUIRED +++

Present in 19 countries, our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience. This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.

Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Turkish and in English.

We are hiring talents to join our team supporting clients, with responsibilities such as:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payments, invoices and other services
  • Troubleshooting technical issues using your problem-solving skills
  • Assisting customers with product functionalities

What’s in it for you?

– Contract type: initial contract for 1 year with possibility of extension (renewed twice before it becomes permanent)

Base salary:

Option without the accommodation: 1360 euro brutto

Option with the accommodation for international candidates: 1070 euros brutto (accommodation: single room in the shared apartment with all the bills included)

Working hours: Mon – Sun (rotating schedule; 40h/week)

Training: duration depends on the project

– 22 days of holiday per year 

For international candidates:

  • Airport pick up and administrative help with registration in Portugal
  • Reimbursement of flight expenses after 9 months
  • Yearly paid flight to home destination
  • Accommodation in one of our shared company apartments
  • Free Portuguese classes, water sport activities, soft trekking and much more

Hi, my name is Martyna and I will take care of your application process. If you have any questions, feel free to email me (martyna@realrecsolutions.com) or call me directly: 0048 533 435 051) 

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