Our client is a #1 leader in delivering customer support services. They cooperate with world-class companies such as Google Ads, Expedia, Netflix, Nike or Pandora amongst many others. If you are looking for a role, where each interaction matters, we have a perfect opportunity for you!
We offer complete training by certified instructors as well as many career development opportunities, so this is a unique chance to advance your career in Lisbon! Ready to move?
We are hiring talents to join our team supporting clients, with responsibilities such as:
- Communicating through chat & phone with subscribers
- Answering how-to questions about payments, invoices and other services
- Troubleshooting technical issues using your problem-solving skills
- Assisting customers with product functionalities
Potential candidates should have proficient knowledge of German & a good level of English. The position also requires good communication & soft skills, as well as problem-solving skills. You do not have to have experience, we will teach you everything!
- Type of contract: a long-term fixed term contract, renewable every year
- Working hours: full time or part time options on rotating shifts (depending on the project)
- Salary conditions (*) – 2 options:
a) Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on level of experience)b) Excluding accommodation: 1.360 – 1.400€ gross/month (based on level of experience)
For international candidates:
- Reimbursement of your initial flight expenses after 9 months Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company– Real career opportunities in different career paths
Free Portuguese lessons, cooking courses, sports activities and social events organized by the company.