Lisbon, Portugal
Posted 1 year ago

Our client is a #1 leader in delivering customer support services. They cooperate with world-class companies such as Google Ads, Expedia, Netflix, Nike or Pandora amongst many others. If you are looking for a role, where each interaction matters, we have a perfect opportunity for you!

We offer complete training by certified instructors as well as many career development opportunities, so this is a unique chance to advance your career in Lisbon! Ready to move?

We are hiring talents to join our team supporting clients, with responsibilities such as:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payments, invoices and other services
  • Troubleshooting technical issues using your problem-solving skills
  • Assisting customers with product functionalities

Potential candidates should have proficient knowledge of German & a good level of English. The position also requires good communication & soft skills, as well as problem-solving skills. You do not have to have experience, we will teach you everything!

The Offer.

  • Type of contract: a long-term fixed term contract, renewable every year
  • Working hours: full time or part time options on rotating shifts (depending on the project)
  • Salary conditions (*) – 2 options:

       a) Including free accommodation (shared flat, all bills included): 950€ – 1.000€  gross/month (based on level of experience)

    b) Excluding accommodation: 1.360  – 1.400€ gross/month (based on level of experience)

     For international candidates:

  • Reimbursement of your initial flight expenses after 9 months Airport pick up 
  • Yearly two-way flight ticket back to your home country (within the EU) 
  • Help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities and social events organized by the company– Real career opportunities in different career paths
  • Free Portuguese lessons, cooking courses, sports activities and social events organized by the company.

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