With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies.
This American clothing company PVH, generated nearly $9 billion in revenues in 2017. They own the iconic CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Speedo, Warner’s, Olga, Geoffrey Beene and True&Co. Brands and market a variety of goods under owned and licensed brands. Withover 36,000 associates operating across 40 countries, they are passionate about creating high quality, trend – right products that are complemented by compelling online and offline consumer experiences, and they are focused on connecting with the next generation of consumers. They continue to set their sights on making positive impacts in their communities while leading change across our business.
The job
Together with your colleague you will be part of a team ensuring a competent and friendly customer service experience over the phone,via e-mail and social media.
The Activities:
- Listening To Customers Questionsans Concerns,providingthebestpossibleanswersandsolutions
- Troubleshooting Regarding Orders,deliveries,payments and returns
- Providing Information About Fashion Products;
- Escalating and rerouting the necessary matters and issues other departments
What’s in it for you?
– Contract type: initial contract for 1 year with possibility of extension (renewed twice before it becomes permanent)
– Base salary:
Option without the accommodation: 1030 euro brutto
Option with the accommodation for international candidates: 950 euros brutto (accommodation: single room in the shared apartment with all the bills included)
– Working hours: Mon – Sat 8 to 20 (40h/week)
– Training: 7 days
– 22 days of holiday per year
For international candidates:
- Airport pick up and administrative help with registration in Portugal
- Reimbursement of flight expenses after 9 months
- Yearly paid flight to home destination
- Accommodation in one of our shared company apartments
- Free Portuguese classes, water sport activities, soft trekking and much more
Hi, my name is Martyna and I will take care of your application process. If you have any questions, feel free to email me (martyna@realrecsolutions.com) or call me directly: 0048 533 435 051)
