Lisbon
Posted 12 months ago
Role
Become a member of our ambitious and motivated support team. Ensure customers satisfaction representing one of the world’s most recognizable companies.
We are hiring talents to join our team supporting clients, with responsibilities such as:
- Communicating through chat & phone with subscribers
- Answering how-to questions about payments, invoices and other services
- Troubleshooting technical issues using your problem-solving skills
Offer:
Working hours
40 hours per week on a rotational shift pattern from Monday to Sunday 7:00am to 9:00pm.
Rotating shifts
You will be assigned for a daily working time of 8hours with an additional hour lunch break. You will be informed in advance about the working schedule.
Contract details:
- Fixed-term, renewable employment contract with a base salary + performance based bonus;
- Initial contract with a duration of 12 months;
- Permanent employment contract after 3 years;
- Private health insurance.
Offer for candidates moving from abroad.
- Accommodation in one of our company’s shared apartments or assistance with finding your own apartment / room
- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your initial flight expenses after 9 months of successful integration;
- Yearly complementary two-way flight ticket back to your home country (within the EU);
- Free Portuguese lessons, sports activities, cooking lessons and much more!!
Location: Lisbon
