Fix-term contract, Fixed-term contract, Permanent
Greece
Posted 1 week ago

A Danish jewellery manufacturer and retailer founded almost 50 years ago with great traditions is looking for Customer Support Experts. The company started as a family-run jewellery shop and now possesses 6,700 points of sales. If you are a true fashionista who loves being surrounded by beautiful things, this position may be perfect for you! 

Since it is a fully remote role, you can work from anywhere in Greece – even from one of the sunny beaches in Santorini! 

Your responsibilities and impact as a Customer Support Expert for Jewellery brand will be:

– Respond to eCommerce client’s requests through multiple communication channels (phone and email)

– Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud order and returns) 

– Be knowledgeable about given promotions and inform customers about new offers when they ask – Assisting clients with issues such as refunds, lost parcels, exchange of the jewellery

What is the company looking for?

– You have a mother tongue level in Polish + a good English level (at least B1).

– You already have experience in customer service or sales.

– You strive for excellence and professionalism.

– You have excellent communication and listening skills.

– You are a real team player and willing to work with many other nationalities.

What you should expect from living in Greece?

– The experience of an international culture

– A beautiful sandy beaches city surrounded by coastal towns and ancient architecture

– Delightful gastronomic experiences 

– Quite a dynamic urban life and peaceful rural life

– Sunny days, Mediterranean weather and a laidback lifestyle

What’s in it for you?

– Contract type: initial contract of 3 months with possibility of extension

– Base salary: 1050 euro brutt

– Working hours: Mon – Sun 8 to 21 (40h/week)

– Training: 2 weeks (fully paid, i.e. counts as a part of your salary)

– For international candidates:

  • Free flight tickets from any European city to Athens/Thessaloniki
  •  Pick up from the airport
  • Free two weeks stay in the hotel 
  • Help with paperwork, opening a bank account, etc. on your arrival
  • Assistance in finding the accommodation

Extra perks

– Free Greek lessons, cooking courses, sports activities and social events organized by the company.

– Real career opportunities in various career paths

Hi, my name is Martyna and I will take care of your recruitment process. Feel free to get in touch with me via email (martyna@realrecsolutions.com) or call me: 0048 533 051 435.

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