YOUTUBE – Arabic Technical Support Agent – Portugal

Customer Support in arabic , in english Email Job
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Job Description


Are you looking for an exciting opportunity to work abroad in sunny Portugal?

Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?

Keep on reading!

Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts!

Our client is currently seeking dedicated professionals and is offering them full relocation.

Starting Dates: Various starting dates available in May and June.

  • No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

This offer is a great opportunity for anyone who is looking to WORK and TRAVEL!

What you will be doing:

  • Supporting Arabic speaking users by multiple communication channels (phone or email)
  • Troubleshooting malfunction of the Company’s services (localization, data, performance, etc.)
  • Handling issues like missing/incorrect data in the system (forgotten passwords etc.)
  • Enjoying living in Portugal!


  • Fluency in Arabic (must be C1+)
  • Communicative level of English language (B2+)
  • You live Portugal or you are ready to relocate there
  • Ability to communicate clearly and effectively
  • We do NOT require previous experience, we will teach you everything

What we offer:

  • Base salary: 1112€ gross = 13 350€ annually
  • Option to use discounted accommodation
  • RELOCATION package for candidates from abroad


Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)

Private health insurance after contract signature (additionally to the standard insurance).


  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Reimbursement of your initial flight expenses after 9 months of successful integration;
  • Yearly complementary two-way flight ticket back to your home country (within the EU);
  • Accommodation in one of our company’s shared apartments;
  • Free Portuguese lessons, sports activities, cooking lessons and much more!!

Note: We require EU citizenship or full rights to work in Portugal

In your CV please include your full name, a phone number and your personal e-mail address.

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

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