Kundenservice in Griechenland PAID RELOCATION Athens, Greece
Customer Support in english , in german Email JobJob Description
Are you looking for an exciting opportunity to work abroad in sunny Athens, Greece? Keep on reading!
This offer is a great opportunity for anyone who is looking for a new challenge & working from home opportunity in Athens, Greece.
You will be responsible for providing excellent customer service to German speaking clients. You will be the first point of contact for customers and will handle a variety of tasks, including answering questions, resolving issues, and providing support.
To be successful in this role, you must be fluent in German and have excellent communication skills. Previous customer service experience is a plus.
In addition to a competitive salary and benefits package, we are also offering paid relocation to Greece for qualified candidates. Don’t miss this opportunity to live and work in one of the most vibrant and historic cities in the world!
Your employer is a multinational company founded in 1978 with headquarters in France. The provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication. Its services are operated in over 300 languages and dialects on behalf of companies in various industries
The Project:
You will provide customer service for customers of an American multinational financial services company headquartered in Denver, Colorado.
The company offers ways of sending money to other countries and other financial services. It was originally set up as a telegraph company . It was established in 1851 and used during the American Civil War. The company sent its last telegram in 2006.
- Recruitment Process: Easy online recruitment process (phone call and video interview)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
What you will be doing:
- Support of all customers’ requests by multiple communication channels (phone or email)
- Responding to customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
- Be knowledgeable about given offer and providing the product information
- Must be capable of handling difficult situations with escalating customers.
Requirements:
- Fluency in German (must be C1+)
- Communicative level of English language (B2+)
- You live anywhere in Greece or you are ready to relocate there
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- We do NOT require previous experience, we will teach you everything
What we offer:
- Monthly base salary 1400€ gross X 14 = 19 600 Euros per year
- Up to 150 Euros as a Performance Bonus every month
- Transportation Bonus
- Accommodation Bonus
- Approximately ( 1400-1750€ gross per month with the 2 additional salaries)
- Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
- Holidays (weekends) are paid higher (according to the Greek law)All necessary work equipment (telephone, computer etc.) is provided by the employer
- Public + private health insurance coverage
Excellent relocation package:
- Flight ticket (booked and paid by the company)
- Taxi will wait for you at the airport
- 2 weeks free hotel by arrival
- Assistance with finding apartment (we pay the real estate agency for you)- our relocation team will take care of it
Note: We require EU citizenship or full rights to work in Greece
In your CV please include your full name, a phone number and your personal e-mail address.
When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.
