Search Engine – German Customer Support – Free Relocation Lisbon, Portugal

Customer Support in english , in german Email Job
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Job Description

Are you a German-speaking technology enthusiast and have strong interpersonal skills?

Keep on reading!

We are hiring motivated individuals for an American multinational technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics. It has been referred to as “the most powerful company in the world” and one of the world’s most valuable brands due to its market dominance, data collection, and technological advantages in the area of artificial intelligence.

Your main responsibilities as a Customer Support Specialist

  • Explain the benefits of continuing their use of the company’s services and provide personalized solutions to their unique needs.
  • Receive and address any complaints the customers may have.
  • Create the right atmosphere for building strong relationships with customers.
  • Process requests in the client policy administration system, prepare and send letters/emails containing information and contract documents, and handle requests to update policy details, including changes to payment information.

The ideal candidate is a fluent German speaker with communicative English skills of at least B2 level. We’d be more than happy if you have:

  • Experience in customer service or sales, but most importantly,
  • Ability to work in a fast-paced environment.
  • A positive attitude and be a team player.

If you’re willing to relocate to Lisbon, Portugal, then you’re just the person we’re looking for!

We offer:

  • A competitive salary paid either in 12 or 14 instalments (you decide!)
  • Annual base salary is 15 500 Euros Gross
  • An annual base salary with Performance Bonus of 16 900 Euros Gross.
  • A Language Complexity Bonus.
  • Meal allowance of around 8 Euros per day ( around 240 Euros per month)
  • Health insurance.
  • Opportunities for career development.
  • Stable Employment Contract.

For relocation:

A relocation package that covers all the essentials for a smooth transition to Lisbon includes:

  • Covered flight to Lisbon
  • Or any transportation of your choice
  • The access to a discounted accommodation.

Apply today by submitting your CV, including your full name, contact information, and email address.

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

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