REMOTE – MICROSOFT Technischer Support Portugal GERMAN – Start 01.08

Customer Support in english , in german Email Job
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Job Description


Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts! Our client is currently seeking dedicated professionals who are who are willing to work from Lisbon from offices or home in Lisbon area.

Starting Dates: Various starting dates available, including: 01.08.2023

Recruitment Process: Easy online recruitment process (phone call and video interview)

No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

Location: you can work remotely from any city less than 100km away from Porto or Lisbon

Your Responsibilities:

  • Delivering customer service for Microsoft products
  • Resolving technical issues
  • Delivering accurate product information
  • Escalating complex issues to higher level of support
  • Assisting with account management and billing
  • Subject of the technical inquiries are among others M365 technology (SPO, EXO), basic Active Directory troubleshooting (users, mailboxes), as well as inquiries in connection with API and networkingBasic knowledge of these topics is required for this position.

About the project:

The company is Microsoft Corporation, which is a technology company that produces software, electronics, computers, and related services. It is based in Redmond, Washington and is known for its Windows operating systems, Office suite, and web browsers. Microsoft also produces the Xbox gaming console and Surface computers. It is a large company, ranked 21st in the Fortune 500 and is one of the five biggest American technology companies along with Google, Amazon, Apple, and Facebook.


  • Fluency in German (must be at least C1)
  • Communicative level of English at least B2)
  • Ability to communicate clearly and effectively
  • Interest in technologies

What you will gain:

Salary, bonuses and benefits:

Standard salary of :

  • 1312€ as your base salary
  • 160 Euros as performance bonus
  • 1475 Euros in total
  • Option to use discounted accommodation in Lisbon provided by the company

Benefits and employment

  • The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
  • Public and Private health insurance provided by the employer


  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Refund of the flight expenses after 9 months after the 1st day of hiring;
  • Fully paid Accommodation in the city;
  • Integration activities: Portuguese lessons, sports and other opportunities for integration

Note: EU citizenship or full working rights are required!!

Are you ready to embark on a new journey in your career?

Apply today by submitting your CV, including your full name, contact information, and email address.

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

Don’t miss out on this exciting opportunity!

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