PLAYSTORE – Customer Support with Dutch – Remote From Greece

Customer Support in dutch , in english Email Job
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Job Description

  • Possible starting dates 19.01 or 02.02
  • Efficient and fast online recruitment process
  • It is great opportunity to get good money throughout the year from Greece in Athens
  • Working schedule time frames: Monday-Sunday: 9:00-19:00(Greek time – 8h/day, 40h/week, 5 days/week)
  • We do NOT require previous experience, we will teach you everything

Company:

It is a digital distribution service. It serves as the official app store for certified devices running on the Android operating system and its derivatives as well as Chrome OS, allowing users to browse and download applications developed with the Android software development kit (SDK). It has also served as a digital media store, offering games, music, books, movies, and television programs be. Content that has been purchased can be accessed on a web browser, and through the Android and iOS apps.

What you will be doing:

  • Manage business queries and inbound call;
  • Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc.,
  • Process requests and update data in the database
  • Document interactions in our ticket system
  • Become and remain knowledgeable about products, policies and community standards;
  • Provide and follow best practices used to better achieve client’s KPI’s;
  • Use the learned knowledge to propose improvement ideas either internal or external

Requirements:

  • Fluency in Dutch (must be at least C1 – native or near-to-native)
  • Communicative English level ( at least B2)
  • You live in Athens, Greece or you are ready to relocate
  • Ability to communicate clearly and effectively
  • Availability to work Monday to Sunday on rotating shifts
  • You are looking for adventure in fast growing, international company

What we offer:

  • Starting dates 19.01 or 02.02
  • Competitive monthly salary: 1300€ gross + 2 additional salaries per year(as per Greek law) + up to 100€ monthly performance bonus (In total approx. 1500- 1630€ per month)
  • Full time (40h/week), 1-year fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
  • Holidays (weekends) are paid higher (according to the Greek law)
  • All necessary work equipment (telephone, computer etc.) is provided by the employer
  • Public + private health insurance coverage
  • We do NOT require previous experience, we will teach you everything – 2-weeks digital training is provided at the beginning of the work (paid by employer)

Excellent relocation package:

  • Flight ticket (booked and paid by the company)
  • Taxi will wait for you at the airport
  • 2 weeks free hotel by arrival
  • Assistance with finding apartment (we pay the real estate agency for you)- our relocation team will take care of it

Note: We require EU citizenship or full rights to work in Greece

Interested in a new adventure? – APPLY TODAY WITH YOUR CV to start your new job!

In your CV please include your full name, a phone number and your personal e-mail address.

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