MERCEDES – Deutschsprachiger Kundensupport REMOTE FROM GREECE
Customer Support in english , in german Email JobJob Description
WORK REMOTELY ANYWHERE IN GREECE
Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts! Our client is currently seeking dedicated professionals who are willing to work from their own home anywhere in Greece.
Starting Dates: Various starting dates available, including: 07.06, 14.06, 21.06, 06.07, 24.08 and more
Recruitment Process: Easy online recruitment process (phone call and video interview)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
About the project:
It is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, It produces vehicles in nine production facilities worldwide.
Remote Work from Greece
Recruitment Process: Easy online recruitment process (phone call and video interview)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
About the project: You will be working for a world-renowned car manufacturer that is known for its luxurious vehicles and innovative engineering. The company, which was founded in 1926, offers a wide range of vehicles including sedans, SUVs, coupes and convertibles that are known for their high-performance, advanced technology, and luxurious features.
Your Responsibilities:
- Responding to customer inquiries regarding cars, such as warranty issues, recalls, or problems with the vehicle.
- Troubleshooting problems with customer’s cars, providing guidance and instructions on how to fix the issue.
- Escalating issues to a higher-level technician or supervisor for further assistance.
- Keeping up to date with product features, specifications and the technology of the cars they are providing support for.
What you will need:
- Fluent level of German (at least C1)
- Good level of English (at least B2)
- Communication skills
- Enthusiasm and a desire to learn new things
- Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
- You need to be in Greece or open for permanent relocation there – with our excellent relocation package!
What you will gain:
Salary, bonuses and benefits:
- Standard salary of 1200€ gross x 14 = 16800€ per year
- 200€ Performance Bonus per month – for results from work and meeting expectations
- Paid holidays at higher rates according to Greek law
- Health insurance coverage for both public and private sectors
- Fully remote work system, with the option to work from anywhere in Greece
- All of the work equipment is sent to you by the employer before your first day!
- Full-time, fixed-term Greek contract with the possibility of converting to a permanent contract after expiration
Work Schedule: Working schedule is on rotating shifts, Monday-Sunday: 08:00-21:00 (Greek time – 8h/day, 40h/week, 5 days/week)
Amazing relocation support for those wanting to relocate to Greece:
- Paid flight ticket
- Airport taxi
- 2 weeks free hotel stay
- Assistance with finding an apartment
To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.
NOTE: Please remember, that full working rights are required to work in Greece
