E-PAYMENTS – Customer Support Agent with Swedish – relocation with accommodation in Chania, Greece

Customer Support in english , in swedish Email Job
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Job Description

  • ​​Are you looking for an exciting opportunity to work abroad in sunny Greece? Keep on reading! 
  • Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts! 
  • Our client is currently seeking dedicated professionals and is offering them full relocation – paid flight ticket and accommodation in Chania! 

 

  • You will be responsible for providing excellent customer support service to Swedish speaking clients. You will be the first point of contact for customers and will handle a variety of tasks, including answering questions, resolving issues, and providing support.

 

  • To be successful in this role, you must be fluent in Swedish and have excellent communication skills. Previous customer service experience is not a must, but a plus.

 

  • Various starting dates available in February, March and April
  • Recruitment Process: Easy online recruitment process (phone call and video interview)
  • No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

 

  • This offer is a great opportunity for anyone who is looking to WORK and TRAVEL! 

 

  • About the project:
  • You will be working for Paypal, the original innovator in digital payments – and world’s most valuable fintech firm. PayPal is dedicated to democratizing financial services, ensuring that everyone has control of their financial lives. 

 

  • What you will be doing:
  • Support of all customers’ requests by multiple communication channels (phone or email)
  • Work with confidential customer information 
  • Use software to source and input customer data 
  • Responsibility for various administrative tasks
  • Be knowledgeable about given offer and providing the product information
  • Enjoying the beaches in Crete! 

 

  • Requirements:
  • Fluency in Swedish (must be C1+)
  • Communicative level of English language (B2+)
  • You live Chania, Crete or you are ready to relocate there
  • Ability to communicate clearly and effectively
  • We do NOT require previous experience, we will teach you everything

 

  • What we offer:
  • Base salary: 1030 € gross + 2 additional salaries per year (as per Greek law)
  • Bonus: 100 € gross per month after spending the first 6 months in the company
  • After finishing your first 12 months in the company, your salary increase will be 150 € bonus (gross per month)
  • Fully paid ACCOMMODATION in Chania or 300,00€ Gross to cover accommodation
  • Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
  • Holidays (weekends) are paid higher (according to the Greek law)
  • All necessary work equipment (telephone, computer etc.) is provided by the employer
  • Public + private health insurance coverage

 

  • Excellent RELOCATION PACKAGE:
  • Flight ticket (booked and paid by the company)
  • Taxi will wait for you at the airport
  • 4 weeks free hotel by arrival
  • Fully paid ACCOMMODATION in Chania or 300,00€ Gross to cover accommodation

 

  • Note: We require EU citizenship or full rights to work in Greece

 

In your CV please include your full name, a phone number and your personal e-mail address.

 

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

 

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