Customer Service with Slovak for Top Technology Company

Customer Support in english , in slovakian Email Job
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Job Description

​​​​Are you looking for an exciting opportunity to work abroad anywhere in sunny Greece? Keep on reading!

Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts!

Our client is currently seeking dedicated professionals and is offering them full relocation – paid flight ticket and 2 weeks accommodation in a hotel.

You will be responsible for providing excellent customer support service to Slovak speaking clients. You will be the first point of contact for customers and will handle a variety of tasks, including answering questions, resolving issues, and providing support.

To be successful in this role, you must be fluent in Slovak and have excellent communication skills. Previous customer service experience is not a must, but a plus.

Starting Dates: Various starting dates available in February, March and April

Recruitment Process: Easy online recruitment process (phone call and video interview)

No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

This offer is a great opportunity for anyone who is looking to WORK and TRAVEL!

About the project: You will be working for top technology company that designs, manufactures and markets smartphones, personal computers, tablets, wearables and accessories and sells a range of related services.

Frontline agents will be answering inbound calls from customers who are experiencing technical issues with their mobile devices, computers or their customer accounts.

What you will be doing:

  • Be the primary point of contact for customer requests, representing a top technology company
  • Responding to customers’ inquiries via e-mail, chat & phone
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Enjoy living anywhere in Greece!

Requirements:

  • Fluency in Slovak (must be C1+)
  • Communicative level of English language (B2+)
  • You live Greece or you are ready to relocate there
  • Ability to communicate clearly and effectively
  • We do NOT require previous experience, we will teach you everything

What we offer:

  • Base salary: 1300 € gross + 2 additional salaries per year (as per Greek law)
  • Monthly Performance Bonus up to: up to 250
  • Accommodation Bonus: 250 euros
  • RELOCATION package for candidates from abroad
  • Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
  • Holidays (weekends) are paid higher (according to the Greek law)
  • All necessary work equipment (telephone, computer etc.) is provided by the employer
  • Public + private health insurance coverage

Excellent RELOCATION PACKAGE:

  • Flight ticket (booked and paid by the company)
  • Taxi will wait for you at the airport
  • 2 weeks free hotel by arrival
  • Assistance with finding accommodation

Note: We require EU citizenship or full rights to work in Greece

In your CV please include your full name, a phone number and your personal e-mail address.

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

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