Czech Customer Support, Lisboa – Apoio ao Cliente Checo (banking)

Customer Support in czech , in english Email Job
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Job Description

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
We are hiring talents to join our team supporting clients, with responsibilities such as:
  • Support Bank Customers
  • Provide clear information about products and service;
  • Manage customer requests and clarify any doubts;
  • Deliver a positive attitude towards the brand;
  • Provide top-class interactions and customer service in rotating shifts.
Potential candidates should have proficient knowledge of Czech & good level of English. The position also requires good communication & soft skills, as well as problem-solving skills.
BASE SALARY – OPTION WITH ACCOMMODATION (room in a shared apartment with all the bills included*): 1010€ gross
*The accommodation is eligible for international candidates as well as those moving to Lisbon from the city located more than 100km.
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Reimbursement of your initial flight expenses after 9 months of successful integration;
  • Yearly complementary two-way flight ticket back to your home country (within the EU);
  • Accommodation in one of our company’s shared apartments;
  • Free Portuguese lessons, sports activities, cooking lessons and much more!!
What you should expect from living in Lisbon?
– The experience of an international culture
– A beautiful sandy beaches city surrounded by coastal towns and ancient architecture
– Delightful gastronomic experiences
– Quite a dynamic urban life and peaceful rural life
– Sunny days, Mediterranean weather and a laidback lifestyle
Extra perks:
– Free Portuguese lessons, cooking courses, sports activities and social events organised by the company.
– Real career opportunities in various career paths
Before applying please take into consideration that by accepting this job offer you will be expected to move to Portugal. We don’t offer neither smartworking nor job opportunities in or from Czech Republic.
In your CV please include your full name, a phone number and your personal e-mail address.
When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.
Please apply with a CV in ENGLISH.

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