Anti-Financial Crime – Customer Support with German – Remote from Greece

Customer Support in english , in german Email Job
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Job Description

​​Are you looking for an exciting opportunity to work abroad anywhere in sunny Greece? Keep on reading!
Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts!
  • Our client is currently seeking dedicated professionals and is offering them full relocation – paid flight ticket and 4 weeks accommodation in a hotel.
In the Customer Support team you will be the frontline of the bank to the German speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role!
  • Starting Dates: Various starting dates available 03.02, 06.02, 13.02 or 03.03
  • Recruitment Process: Easy online recruitment process (phone call and video interview)
  • No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
  • This offer is a great opportunity for anyone who is looking to WORK and TRAVEL!
  • About the project:
You will be working for a digital bank based in Germany. It offers a variety of banking services such as checking accounts, debit cards, and money transfers. It focuses on providing a user-friendly and convenient banking experience through its mobile app.
  • What you will be doing:
  • Be the primary point of contact for customer requests, representing a on online mobile bank
  • Responding to customers’ inquiries via e-mail, chat & phone
  • Prevent fraud, protect data and safeguard customers
  • Be an ambassador of our client
  • Enjoying living anywhere in Greece!
  • Requirements:
  • Fluency in German (must be C1+)
  • Communicative level of English language (B2+)
  • You live Greece or you are ready to relocate there
  • Ability to communicate clearly and effectively
  • We do NOT require previous experience, we will teach you everything
  • What we offer:
  • Base salary: 1300 € gross + 2 additional salaries per year (as per Greek law)
  • Bonus: monthly performance bonus up to 200 euros
  • RELOCATION package for candidates from abroad
  • Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
  • Holidays (weekends) are paid higher (according to the Greek law)
  • All necessary work equipment (telephone, computer etc.) is provided by the employer
  • Public + private health insurance coverage
  • Excellent RELOCATION PACKAGE:
  • Flight ticket (booked and paid by the company)
  • Taxi will wait for you at the airport
  • 4 weeks free hotel by arrival
  • Assistance with finding accommodation
  • Note: We require EU citizenship or full rights to work in Greece
In your CV please include your full name, a phone number and your personal e-mail address.
When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

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