Advertisers Supporting Agent with Turkish – Lisbon

Customer Support in turkish Email Job
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Job Description

About the company:

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

Your Role:

Are you passionate about the online marketing world? Would you like to learn more about Marketing on Social Media? This is a position for you!

Our client is the biggest fish in the Social Media!

What you will be doing:

  • Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat (live channel), email and phone both in Turkish and English;
  • Provide pre and post-sales support for all self-service products;
  • Provide product and tool support to improve clients’ experience;
  • Identify trends and solve problems facing multiple SMB clients.


  • Fluent command of Turkish (min. C1)
  • Good level of English (min. B2)
  • Interest in digital technologies
  • No experience needed but would be an asset
  • Excellent soft and communication are a must
  • work permit



BASE SALARY – OPTION WITH ACCOMMODATION (room in a shared apartment with all the bills included): 1070€


Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)

Private health insurance after contract signature (additionally to the standard insurance).


  • For candidates starting: reimbursement of your initial flight expenses after 9 months of successful integration;
  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Yearly complementary two-way flight ticket back to your home country (within the EU);

Accommodation in one of our company’s shared apartments;

  • Free Portuguese lessons, sports activities, cooking lessons and much more!!

Note: You must eligible to work in Portugal – work permit!!

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

Required skills

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